What Is Phound Wave?

Learn how Phound Wave organizes contacts and sends one-time blasts and automated campaigns.

Phound Wave is Phound's group messaging and campaign workspace. It helps you organize contacts, send a one-time Blast, and build scheduled Campaigns from a Phound persona and number.

Wave has six main areas:

Area What it is for
Contacts Add people, apply tags, create collections, and import contacts.
Blasts Create one message for a selected audience and schedule when it should send.
Campaigns Build Anniversary, Drip, Countdown, Calendar, or Repeating automations.
Timeline Review upcoming Wave sends in chronological order.
Resources Manage custom fields, message templates, tags, keywords, and reusable assets.
Settings Control delivery, configuration bundles, broadcast hours, and API access keys.

Blasts and Campaigns

A Blast is one message sent to selected contacts or collections. Use it for an announcement, reminder, or other one-time update.

A Campaign schedules one or more messages according to a campaign type. Use it when the timing is connected to a contact joining a sequence, an anniversary, a date, an end date, or a repeating schedule.

Start with Create and Schedule a Blast or Choose a Wave Campaign Type.

Before You Send

Before sending from Wave:

  1. Confirm that the correct Phound persona is active.
  2. Use a sending number that is approved for business messaging.
  3. Add only contacts who are eligible to receive the message.
  4. Review your broadcast hours.
  5. Test personalization, links, timing, replies, and opt-out behavior.

For carrier registration concepts, see TCR and 10DLC Explained.

  1. Open Wave with the Correct Persona
  2. Organize Contacts and Collections
  3. Import Contacts into Wave
  4. Create Tags, Custom Fields, and Templates
  5. Create a Blast or Build a Drip Campaign
  6. Review Upcoming Sends on the Timeline
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